Sondeos is more than just a market research firm providing complete qualitative and quantitative market research services and advertising. Our name is on the door and our reputation is on the line, we never lose sight of the individualized service and attention that have been our hallmark since 1983. As a result, you get the best of both worlds — the authoritative expertise you would expect from a leader, combined with the passion and dedication that comes from knowing our company name is attached to every service we provide.

1.- Mission:
Our mission is to achieve excellence in our Market Research, Advertising and Sales Promotion services, which will always be conducted responsibly, coherently and professionally, meeting all the expectations our clients might have, regardless of their magnitude or fame. It is our propose to entirely satisfy them and our partners.

2.- Values:

2.1.- People :
No company is better than the people conforming it. They constitute the moving force of our management. They share their talents, creative energy, solidarity and commitment with us. Thanks to them, we project a positive image and we service our current and prospect clients efficiently.

2.2.- Service :
We believe accounts are obtained through creativity and are lost through poor service. Likewise, we believe that the service is a permanent objective and a constant action in our relationship with the clients, thus their complete satisfaction is our best reward.
All in all, we believe a client is forever.

2.3.- Confidentiality :
We are deeply proud for the fact our clients trust us with their projects, because they believe in the top quality of our company's services when it comes to conducting the market research, and handling the knowledge and data they need from us.
To service them loyally, with unshakable trust, is one of the paramount values at Sondeos, C. A.

2.4.- Profits :
The economic benefit resulting from the services we provide our clients with constitutes the thermometer which measures our efficiency. In the same way, these emoluments are of undeniable importance for economically rewarding our people, and for continuing together in our growth and development.

3.- Our guiding principles:

3.1.- First and foremost: Quality.
The quality of the results we obtain for our clients will always depend on the quality of our work.

3.2.- The client is our goal.
Our collective effort must be aimed at satisfying our clients, who come to us based on a mutual-trust relationship. Such a great synergy is what makes this interaction so especial.

3.3.- Perfection: a constant task.
The never-ending quest for higher excellence in performing our work, in servicing our clients, in the interaction as a team, and in the competition with other companies are constant tasks, which will undoubtedly result in greater benefits for all.

3.4.- We are a team.
The esteem and respect to dignity itself and to our client's will make us noteworthy, through the virtues, merits and heart we put into everything we do, as a profound demonstration of the appreciation we feel towards those who trust our company.

Last but not least, we pray to God Almighty for Him to guide our mission and strengthen our values and principles through His vivifying presence. Amen.